In a nutshell, we do everything we can to leave you feeling delighted with your experience with Relent clothing. Everything below is a legal guideline but we can often be more flexible, we have a strong desire to leave you thrilled and delighted and work on the basis of achieving this. However please be aware that Relent clothing products are one offs and are hand finished so we ask for a little more time to deliver your beautifully designed hand made garments to fulfil your order.
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions set out below. If you are unhappy with any aspect of these, then please contact us at firstname.lastname@example.org before placing an order with us. However Ordering from this site is acceptance of these Terms and Conditions set out below.
Our website found under the URL www.relentclothing.com operated by Relent Clothing Limited (“Relent Clothing ”) is registered at Rose Cottage, Windle Hill, Back Lane, Sutton on the Hill, Ashbourne, Derbyshire (company registration number 10954118). All references to “we”, “us” and “our” shall be deemed to be references to Relent Clothing and references to “you” and “your” shall be deemed to be references to persons placing an order via this website.
By using our website, placing an order for garments electronically or by telephone you confirm your agreement to the following terms and conditions.
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information. All duties and taxes are liable and payable by you, the buyer and not Relent Clothing.
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Relent Clothing or its content and technology providers or their respective owners.
The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may: Copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Relent Clothing Limited. Copy print or download the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.
Our Company Registration Number is 10954118
When you order, we need to have your name, e-mail address, card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order. A contact telephone number is also required so that we may contact you urgently if there is a problem with your order.
When you register or place an order with us you can select whether you would like to be sent notification of special orders, promotions and other correspondence from us via email and post. If you would like to receive these notifications, please select the relevant tick box at the basket/checkout page. If, in the past, you have chosen to be notified and you no longer wish to receive correspondence from us please send an email to email@example.com and we will update your preferences.
We follow a tight security procedure as required under UK Data Protection Legalisation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access. Our secure payment is via the highly respected paypal online payment system.
We will not pass to third-parties any information about you for their own marketing purposes.
Relent Clothing may use the services of third parties to collect and use anonymous information about User visits to and interactions with our website through the use of technologies such as cookies, as set out above, to personalise advertisements for goods and services. To learn more, or to opt-out of receiving advertisements tailored to your interests by our third party partners, visit the European Interactive Digital Advertising Alliance at http://youronlinechoices.eu. Or e-mail firstname.lastname@example.org with a subject (data).
Within Relent Clothing we protect your privacy in 4 ways:
If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact our customer service team. They will happily review your file and update the records if required. You can contact our customer service team by email or phone.
Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. We believe that this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. However, if you prefer, your browser software should enable you not to accept cookies. You should still be able to use our site without cookies enabled. We may also use technologies, such as our own cookies, to provide you with personalised online display advertising tailored to your interests. To opt out of our cookies used for this online advertising email us at email@example.com
When using our social media tags, keep in mind that this information is shared publicly. Therefore, don't give out any information you wouldn't be comfortable with a stranger knowing - this includes your address, phone number, date of birth, email address, bank and credit card details, and place of work.
Your outfits are likely to appear in the following places:
If you have any queries about the personal information we are holding in your name, please contact firstname.lastname@example.org we will be more than happy to review your account and update our records as required.
Our website uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that it is virtually impossible for unauthorised parties to read any information that you provide.
Once an order has been placed, we don’t store the details of your payment card, with the exception of the last four digits and a unique token reference provided by your card issuer. This eliminates the need for merchants, e-commerce sites and operators of mobile wallets to store sensitive payment card data on their networks and reduces the risk of fraud.
We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. We may modify these Conditions at any time by posting the Conditions on our website.
Relent Clothing does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.
To the fullest extent permitted by law and save as provided above, neither Relent Clothing nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Relent Clothing co or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
The limitations of liability in these conditions shall apply equally for the benefit of Relent Clothing and any other associated company of Relent Clothing as if references to Relent Clothing included references to each such associated company.
While Relent Clothing uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Relent Clothing will not be responsible for any errors or omissions or for the results arising from the use of such information.
While Relent Clothing takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Further, Relent Clothing will not be responsible nor liable for your use of any other websites or social media page links which you may access via links within this website. Relent Clothing does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Relent Clothing.
The entire liability of Relent Clothing under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Relent Clothing will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Relent Clothing may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Relent Clothing.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
We cannot be held responsible for material displayed on third party websites or any other written material. The only prices that apply for Relent Clothing products are those stated on the Relent Clothing material.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
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